DCN Renewables Limited

Effective date: 15 January 2026

1. Who We Are (Data Controller)
DCN Renewables Limited (“we”, “us”, “our”) is the data controller responsible for your personal data.
Company name: DCN Renewables Limited
Company number: 14417367
Registered address: 90a John Street, Porthcawl, CF36 3DT
Website: https://dcnr.co.uk
Privacy contact email: support@dcnr.co.uk
 

2. Scope of This Policy
This policy explains how we collect, use, store, and protect your personal data when you interact with us.
 

3. Personal Data We Collect
Identity & Contact Data, Technical & Usage Data, Customer & Project Data, Financial Data, Marketing Data, Recruitment Data.
 

4. How We Collect Your Data
Directly from you, through cookies and analytics tools, via third parties, and public sources.
 

5. Purposes & Lawful Bases
We use your data for enquiries, service delivery, billing, compliance, marketing, analytics, and more.
 

6. Cookies & Tracking Technologies
We use Google Analytics, Meta Pixel, Microsoft Clarity, and CRM tracking technologies.
 

7. Marketing Communications
We send marketing messages via email/SMS where permitted. You can opt out anytime.
 

8. Sharing Your Data
We share data with service providers, finance partners, subcontractors, warranty portals, professional advisers, and regulators.
 

9. International Data Transfers
Some data may be transferred outside the UK using approved safeguards.
 

10. Data Retention
Data is retained only as long as necessary, following UK GDPR guidelines.
 

11. Your Rights
You have rights to access, correct, delete, restrict, object, and request portability of your data.
 

12. Security Measures
We maintain encryption, access controls, training, and secure systems.
 

13. Children
We do not knowingly process data of individuals under 16.
 

14. Automated Decision Making
We do not use automated decision making that has legal effects.
 

15. Updates to This Policy